Privacy Policy

Welcome to WebFX SEO Services ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. If you do not agree with the terms of this Privacy Policy, please do not access the website or use our services.

Information We Collect

We collect user information through contact forms, order forms, emails, and other communication methods. This may include the following:

• Personal Information: Name, company name, billing address, email address, alternate email, phone or fax numbers, and service order details.
• Optional Information: Additional details shared in creative briefs or project-related conversations.
• Technical Information: IP address, browser type, operating system, date and time of visit, and analytics data gathered using tools like Google Analytics.
• Feedback Information: Comments, suggestions, reviews, or complaints regarding our services.

How We Use Your Information

We use the collected information for the following purposes:

• 1. Order Fulfillment: To understand your service needs, complete your orders, and process payments.
• 2. Communication: To share updates about your project, provide support, and deliver final service results.
• 3. Marketing: To notify you of promotional offers or new services with your prior consent.
• 4. Improvement: To enhance our website, optimize user experience, and improve overall service delivery.

Data Sharing and Disclosure

We respect your confidentiality and only disclose information under limited and lawful circumstances:

• 1. Service Providers: We may share limited data with technology partners, billing providers, or consultants who are contractually bound to use the information only for service support.
• 2. Legal Obligations: We may disclose information when required by law, court orders, or regulatory authorities.
• 3. SMS Consent: Mobile phone numbers provided for SMS communications will not be shared with affiliates or third parties for marketing purposes.

Privacy of Payments

We protect your billing and payment information through secure payment processing systems. All financial transactions are secured using SSL encryption, which ensures your personal and billing data is kept confidential and safe.

Cookies and Tracking Technologies

We do not use cookies or any other form of tracking technology to monitor user activity on your device.

SMS Communications

We collect phone numbers only from users who voluntarily submit them. By opting in, you agree to receive text messages regarding project updates, customer support, and appointments.

Opt-In Methods:

Users may opt in by completing a web form where they voluntarily provide their phone number.

Message Frequency:

Message volume may vary depending on your project status or interaction with our team.

Fees and Charges:

Standard message and data rates may apply based on your carrier. We do not control or cover those charges.

Opt-Out Procedure:

To unsubscribe from SMS messages, reply "STOP" to any of our messages or contact us directly. To resume, reply "START" at any time.

Third-Party SMS Providers:

We use professional SMS platforms to manage messaging. These providers are contractually obligated to protect your data and use it only for communication delivery.

Data Retention:

We retain phone numbers and SMS consent records as needed for service delivery, compliance, and legal requirements.

Security and Privacy:

SMS-related information is protected using the same security standards applied to other personal data in this policy.

By continuing to use our website or opting in to SMS communications, you confirm that you have read and agree to the terms of this Privacy Policy.

Confidentiality

All personal information is treated as confidential and securely stored. Access to this information is limited to authorized personnel only. We do not share your information with third parties without your permission unless legally required.

Your Choices

You have the right to control how your data is used:

• 1. Access and Correction: Contact us to review or update any of your personal information.
• 2. SMS Opt-Out: Reply "STOP" to any text message or email us to request removal.
• 3. Cookie Preferences: Although we do not use cookies, you can manage settings via your browser.

Children’s Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect information from minors. If such data is found, we will delete it immediately.

Amendments

We may update this Privacy Policy at any time. Changes will be posted to this page, and continued use of our website or services will constitute acceptance of those changes.

Conditions for Information Disclosure

Disclosure may occur when required by law, such as during legal investigations, in response to court orders, or in compliance with regulatory obligations.

Contact Us

For questions or concerns regarding this Privacy Policy, please contact us via email:

Email: info@webfxseoservices.com

To stop receiving SMS messages, reply "STOP." For additional support, reply "HELP."